We hope you'll love your new socks as much as we do. But if you're not completely happy with them, we can help.

If you'd like to return your order, we will refund the full value of any products so long as – 

– You return the products in question to us within 28 days of receiving of your order. In the UK, we provide a freepost service for this return. Unfortunately we are not able to cover the cost of postage for international returns which are posted from outside of the UK. 

– Your items are returned to us in a resalable condition – this means unworn and with any labels and packaging intact.

In case any of the items you purchased are faulty, then please drop our sockbrokers a line to explain the issue. You can email us at hello@thelondonsockexchange.net, or use get in touch via our contact form.